AI automation for small and mid-sized companies
We automate the work that eats your day: customer inquiries, documents, sales follow-up, internal knowledge and management reporting. Measurable, no hype.
In one free workshop, we show you where you lose time and money.
Five groups of processes that steal the most time. Pick yours.
For companies that answer customers every day
The AI assistant learns from your real answers and resolves known questions: prices, appointments, availability, order status. Anything unknown goes to you, with a summary of the conversation.
Email, website, Instagram, Facebook, Viber and WhatsApp: one assistant across all channels
Replies in the customer’s language
Complex cases are handed over to a person with the full context
You see every conversation and can take it over at any moment
These five groups are the most common. We take on any process that meets two conditions:
It follows repeatable steps: it is clear who does what, in which order and from which documents. Not written down yet? We map it with you during the analysis.
AI can technically take it over: our AI architects assess that up front, on your actual process.
And if they conclude that AI cannot run your process reliably on its own, we tell you so directly and stop right there, before any cost is incurred.
Three situations we hear every day. In each one we know exactly what needs to be done.
You touch nothing and migrate nothing. The AI connects to your ERP, CRM or accounting software, reads and writes data instead of human hands so what gets retyped between two screens today happens on its own.
Sales in one system, warehouse in another, finances at the bookkeeper’s and the overview gets patched together by hand in Excel. AI pulls the data from all of them and builds one report, with the same numbers for everyone.
You do not need an ERP to get started. We start from what you have (spreadsheets, email, folders) and automate the first process that hurts the most. From there it is built step by step.
| Process | Today | With AI |
|---|---|---|
| First reply to a customer | Hours, often the next day | Within seconds, 24/7 |
| Processing one invoice | Retyped and checked by hand | Read by AI, approved by you |
| Response to a sales inquiry | When someone gets to it | In seconds, with follow-up until they reply |
| Administration per month | Hours of manual work | Handled by AI, checked by your team |
During the analysis we measure your current numbers, so you see the real before and after.
No waiting
After just one month, a small pilot is up and running, solving one concrete problem of yours. Say, invoices being retyped or inquiries waiting until tomorrow. How fast depends on how well your processes are documented: the more neatly a process is written down, the sooner it goes live.
Analysis and selection of the process that hurts the most
Pilot in production, on your real data
Training under strict control: AI proposes, your person approves
Before/after measurement and a decision on scaling or the next process
AI transformation: we started with ourselves
That’s why your pilot costs less and goes live sooner. What we offer you, we did to ourselves first: our development is run by AI agents: design, code, testing and deployment while our engineers own the analysis, architecture, orchestration and quality control. Agile, with less risk to deadlines and budget.
AI agents do
Our experts do
We developed a development methodology in which a human controls every process and every output, while we use the full power and speed of AI.
You choose based on where your team is today.
Option 1
Our team leads the project through all five phases, and you review and approve at the end of each one. You get a solution in production, documented, that can be maintained and extended tomorrow.
Option 2
You have an internal IT team, or plan to build one:
We teach your team to work with AI tools and to keep them under control
We transfer the methodology: how a project is run from requirements to delivery
We build a pilot together, then your team takes it over and continues on its own
The goal is that afterwards you do not depend on us.
The AI vertical is new, the experience behind it is not.
16+
years of experience
70%
senior talent
100+
projects delivered
5+
years average collaboration with clients
For over 16 years and across 100+ projects, our team has built digital products that clients rely on every day.
Digital products we have delivered for demanding clients. Numbers, not promises.
Crnogochi
EKS InTec
Conceivio
hmdata
Bild’s speed, methodology, and precision, delivering exactly as estimated, gave us confidence to pursue this idea and grow faster. One of the most impactful milestones was Bild’s implementation of AI, it became a cornerstone of our app, and even exceeded our expectations with its sophistication and usability.
They were completely transparent, making us part of one team aiming for the same goal. The real benefit of working together is continual improvement and suggestions that were coming from them, showing real interest in making the app as good as possible.
Your data stays yours. We do not use it to train public or third-party AI models. Access to the data is controlled and limited to what the solution needs in order to work.
In most cases, no. We connect the AI layer to the tools and processes you already use, such as email, Excel spreadsheets, your CRM, ERP, accounting and other business systems. The goal is to enhance your existing way of working with AI capabilities, without the need to replace your entire technology infrastructure.
We can usually show the first results through a pilot on one specific process within a few weeks. From the start we measure the state before and after, so you clearly see what changed and what the real result is.
The initial workshop is free. After it, we clearly define what makes sense to do, the scope of the pilot and the expected result, before you commit to anything.
The goal is not for AI to replace people, but to take over part of the routine and repetitive work that consumes time. That can be data entry, repeating the same answers, preparing reports or processing large volumes of information. Your team gains more time for the work that requires experience, judgment and human decisions.
AI does not have to work without oversight. For important or sensitive processes we set clear rules: when the system may execute a task on its own, when confirmation is required and when the process is handed over to a person. We adjust the level of automation to the risk and to the specific business process.
That depends on your business goal. If you want to develop your own IT capabilities, we can help your team adopt AI tools, the methodology and the way of working so it can develop future solutions independently. If you do not want to build an internal IT team, you can leave development and implementation to us. We adapt the cooperation model to what you already have and what you want to achieve.
In one free workshop, we show you where you lose time and money.
